Privacy Policy

Last updated: 15th September 2023

1. Introduction

At Hygeia Pilates ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information in several ways:

  1. Personal Information: When you create an account, book a class, or make a purchase, we may ask for personal information such as your name, email address, phone number, and payment information.
  2. Information: We may automatically collect certain information about your device and usage when you access our website, such as your IP address, browser type, and pages you visit.

3. Use of Your Information

We may use the information we collect from you to:

  1. Provide, maintain and improve our services.
  2. Process transactions and send related information, including confirmations and receipts.
  3. Send you technical notices, updates, and support messages.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice.

5. Online Payments

We employ a third-party payment processor for any online transactions and payments. We do not directly access, handle, or store your credit card information.

We use SumUp to process these online payments, you can find their privacy policy here.

6. Tracking Technologies

We may use cookies, log files, pixel tags, and other tracking technologies to collect and store your information and provide an enhanced user experience.

7. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at amber@hygeiapilates.com.